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Privacy Policy

Effective Date: August, 2023

Welcome to AnswerMePro! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our chat application. By using AnswerMePro, you agree to the terms outlined in this Privacy Policy. If you do not agree with our practices, please refrain from using the application.

Information We Collect:

  1. Account Information: When you sign up for an AnswerMePro account, we collect your name, email address, phone number, and profile picture.
  2. Communication Data: We collect the content, date, and time of your messages, images, videos, and files shared through AnswerMePro.
  3. Usage Data: We may collect information about how you use the application, such as your interactions with other users, group chats, and the frequency of your app usage.
  4. Device Information: We collect device-specific information, including your device type, operating system version, unique device identifiers, and mobile network information.
  5. Log Data: Like many applications, we automatically collect certain information when you access AnswerMePro. This includes IP addresses, browser type, device events, and the date and time of your requests.
  6. Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience and gather information about your usage patterns within the application.

How We Use Your Information:

  1. To Provide Services: We use your account information to create and maintain your AnswerMePro account, enable communication with other users, and deliver the services you request.
  2. Improving User Experience: We analyze usage patterns and other data to improve and optimize the performance, features, and functionality of AnswerMePro.
  3. Communication: We may use your email address or phone number to send you updates, news, and promotional messages related to AnswerMePro. You can opt-out of receiving such communications at any time.
  4. Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from public authorities.
  5. Security and Fraud Prevention: We use data for security purposes, including detecting and preventing fraudulent activities, unauthorized access, or other illegal activities.

Information Sharing and Disclosure:

  1. We will not share or sell your data to any third party for any marketing and/or promotional purposes.
  2. Third-Party Service Providers: We will not share your information with third-party service providers who assist us in providing, maintaining, and improving AnswerMePro. 
  3. Legal Requirements: We will not disclose any your information if required by law, or in good faith belief that such action is necessary to comply with legal obligations, protect our rights, or address security issues.

Data Retention:

We will retain your personal information for as long as necessary to provide the services or as required by law. If you delete your AnswerMePro account, your data will be deleted from our active databases; however, residual copies may remain on our backup and archival systems.

Security:

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is entirely secure, and we cannot guarantee the absolute security of your information.

Children's Privacy:

AnswerMePro is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will promptly delete such data.

International Transfers:

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using AnswerMePro, you consent to such transfers.

Privacy Policy

AnswerMePro is committed to protecting your privacy. This privacy policy explains how we collect, use, and share information about you when you use our services.

Support and FAQs

For support or to check various FAQs, customers can visit https://answermepro.com/contact-us

Changes to this Privacy Policy:

We reserve the right to modify this Privacy Policy at any time. The updated version will be posted on the application, and the “Effective Date” will reflect the date of the latest revision. Continued use of AnswerMePro following any changes constitutes acceptance of the updated Privacy Policy.

Contact Us:

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at info@answermepro.com

Last updated: August, 2023

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